Kaiser scores another annual top rating in Georgia

Kaiser Permanente is again Georgia’s top-rated health plan in commercial insurance, according to the National Committee for Quality Assurance.


It’s the 11th straight year that Kaiser, a nonprofit, got NCQA’s No. 1 rating among commercial health plans in the state.

The NCQA rankings use a 1-to-5 scale, with 5 being the highest.

The 2015-2016 ratings also put Kaiser as the leader among Medicare insurers in Georgia – the only one operating in the state to achieve a 5 score.

NCQA ratings are based on consumer satisfaction, prevention and treatment. Kaiser serves nearly 270,000 Georgians.

Julie Miller-Phipps

“Kaiser Permanente is about more than providing affordable, high-quality health coverage and care,” Julie Miller-Phipps, president of Kaiser Permanente of Georgia, said in a statement. “We go beyond the exam room to give our members the tools and support they need to achieve their health goals every day, whether it’s health coaching over the phone, wellness programs at work, or free fitness classes in our medical centers.”

Second in commercial plans in Georgia after Kaiser’s 4.5 rating were plans from Aetna and Blue Cross and Blue Shield of Georgia, with 3.5 ratings.

Kaiser’s Medicare plan in Georgia was followed by two Aetna plans scoring 4.0.

NCQA also ranked managed care plans for Medicaid enrollees. The top two plans in Georgia were Peach State and WellCare, tied at 3.5; followed by Amerigroup at 3.0.